Privacy Policy

Overview

Canyon Supply Co ("we," "us") runs shopcanyonsupply.com. This policy explains what information we collect when you use the site or place an order, how we use it, and the choices you have. We don't sell your personal information.

Information We Collect

• Order information: your name, email, phone number, shipping and billing address, and the items you buy.
• Account information: if you create an account, your email address and a securely hashed password.
• Messages and quote requests: the details you send us through the contact form, email or phone.
• Payment information: card payments are processed by Stripe. Your full card number goes directly to Stripe and never touches or is stored on our servers.
• Basic technical data: like most websites, our hosting provider automatically logs standard request data such as IP address and browser type for security and reliability.

How We Use It

• To process, ship and support your orders, including passing your shipping details to the manufacturer or distributor that ships your order directly
• To send order confirmations, shipping updates and account emails such as password resets
• To respond to your questions and quote requests
• To prevent fraud and keep the site secure
• To meet our legal, tax and accounting obligations

Who We Share It With

We share information only with the service providers needed to run the store, and only for that purpose:

• Stripe, for payment processing
• Our suppliers and shipping carriers, to fulfill and deliver your order
• Our hosting, database and email providers (Vercel, Supabase and Resend), which store and send data on our behalf

We may also disclose information if required by law or to protect our rights. We do not sell or rent your personal information, and we do not share it for third-party advertising.

Cookies & Local Storage

We use a small number of essential cookies and browser storage. A cookie keeps you signed in to your account, and your browser's local storage remembers your cart and whether you've dismissed a site banner. We don't use advertising or cross-site tracking cookies.

Data Retention & Security

We keep order records for as long as needed for business, tax and legal purposes, and account information until you ask us to delete it. We use encrypted connections (HTTPS), hashed passwords and access controls to protect your information, though no method of transmission or storage is 100% secure.

Your Choices & Rights

You can ask to access, correct or delete the personal information we hold about you by emailing info@shopcanyonsupply.com. Depending on where you live, including California, you may have additional rights under local privacy laws. We'll honor those requests as required and won't treat you differently for making them.

Children's Privacy

This site is intended for contractors and adult customers. We don't knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. When we do, we'll change the "last updated" date below.